Terms and Conditions

Terms and Conditions

Payment Method
1. Once you have completed the booking form, you can make payment to guarantee the reservation.
Please click on "MAKE PAYMENT "Button , fill your credit card details andpress submit.

**Once the payment is confirmed, we will send you the voucher(s) within 12 hours **

2. The extra charge for transfer may be applied for some hotels, we will inform you via email, otherwise please read the tour conditions carefully before complete the booking form.

3. If the requested tour is cancelled due the weather, you can get 100 % refund back to your credit card. Please view refund policy at: https://www.phukethotdeals.com/terms-conditions.htm

4. Your payment will be secured protection by a validated Secure Sockets Layer (SSL), certificates capable of 128-bit encryption where you can safely enter your credit card details in an encrypted environment. We value your privacy and will not share your personal information.

5. PhuketHotDeals.com is a travel agent registered under name of Tourism Authority of Thailand - TAT Inbound License No. 34/02606

6. Your statement will be shown the tranaction as "ThaiEPay.com" as it is our payment gateway company.

Cancellation policy
We do not charge for bookings that has not been confirmed. You will be change once the booking confirmed. However, if you wish to cancel your reservation once you have done the payment. Kindly find details below. If you cancel:

* Cancellations more than 8 days of the trip, guest only pay for refund fee 500 THB and refund the rest.
* Cancellations within 7 days of the trip, 50% of the total cost will be charged.
* Cancellations within 3 days of the trip, 80% of the total cost will be charged.
* In the case of sickness we will try to move you to an alternative date, but the cancellation policy still stands.
* If we cancel the trips due to bad weather then you will not be charged. If a deposit has been taken, the money will be refunded.

Refund Policy
The refund will be made through your credit card. Additionally, the refund processing fee 300 Baht per booking. it could take from 1-2 weeks for the actual crediting to take place, depending on your Bank's practice.

Credit Card Details By Secure Server
As secure delivery of your credit card information is essential, we use Secure Sockets Layer technology, and public-key security.

During transmission of your credit card details, the encryption software will transfer your information from your browser to our server in an encrypted form that eliminates any possibility of the information being intercepted enroute over the internet.

Privacy and Your Personal Details
As a Travel Online customer we totally respect your right to privacy. We provide only your name and arrival/departure details to suppliers in order to make your travel itinerary reservation. In the case of airline bookings we are also required to provide your telephone contact details or an accommodation contact prior to your flight(s).

Although a common industry practise, we DO NOT share, resell, or distribute your email address, or physical address details with ANY other third party under ANY circumstances. Every effort is made to keep your personal information totally confidential.

Data Storage
Our administration system is located within our own firewall protected internal network. As we host our websites with an external provider, there is no possibility of external internet-based file access to our network since it has not been necessary to incorporate that particular capability into it.

The storage of client data on our premises conforms to all appropriate Australian standards for data integrity, confidentiality and security.

Third Party Web Sites
Please note that we can only apply our Privacy and Confidentiality Policy to web sites that we operate ourselves, and to information that we receive directly from them. Although we link to external web sites, this should not be seen to imply that we take responsibility for the information usage policies of the operators of these web sites.

If you choose to interact directly with these external suppliers and their web sites, please ensure that they have appropriate safeguards and protocols in place.

Please contact us if you any further queries about our security, privacy or data handling procedures.

Privacy Policy
PhuketHotDeals.com takes privacy and data protection issues seriously. We have designed this Privacy Policy to explain how we handle personally identifiable information collected from merchants who register for services and submit information to PhuketHotDeals.com through the Internet.
As the PhuketHotDeals.com services evolve, we may revise this policy, so please check back frequently. If you have questions about PhuketHotDeals.com privacy practices please contact us at info@phukethotdeals.com.
You will receive an autoresponse from us confirming that we have received your e-mail. If you do not receive email from us, please contact PhuketHotDeals.com Customer Support by phone at +66 95 954 92 28

Scope of this Privacy Policy
This Privacy Policy covers PhuketHotDeals.com’s treatment of personally identifiable information collected from merchants (hereafter “merchant” or “you”) who use the PhuketHotDeals.com payment gateway services, as well as consumer information that we acquire in the course of our business. This Policy also covers the treatment of personally identifiable information that PhuketHotDeals.com’s business partners may share with it.

This Policy does not apply to the practices of companies that PhuketHotDeals.com does not own or control, or to people that PhuketHotDeals.com does not employ or manage.

Information Collection and Use
PhuketHotDeals.com collects personally identifiable information when you register for an PhuketHotDeals.com account, and when you use certain PhuketHotDeals.com products and services. PhuketHotDeals.com may also receive personally identifiable information from its resellers and other business partners.

When you register with PhuketHotDeals.com, we ask for your contact information (such as your name, street address and email address), as well as certain information pertaining to your business, along with billing information such as a bank account and/or credit card number.

In the course of processing a payment transaction, we typically receive from the merchant or a financial institution information related to the transaction. This normally includes information about the payment that a consumer has furnished the merchant or financial institution in placing the order. We do not acquire any information directly from consumers through the https://www.phukethotdeals.com Web site.

The personally identifiable information we acquire in processing payment transactions varies according to the nature of the transaction and the way in which merchants or financial institutions are using our payment services. It may include, for example, the amount of the transaction, the consumer’s name, credit card number and expiration date, checking account number, billing address, and shipping address.

PhuketHotDeals.com uses the information collected to fulfill your requests for certain products and services, to process payment transactions, to facilitate billing, and otherwise deliver the payment gateway services. We may also send merchants service announcements, newsletters, and periodic notices about specials, new products and services and products and services offered by PhuketHotDeals.com business partners. Personally identifiable consumer information is used to process payment transactions and for no other purpose.

PhuketHotDeals.com does not offer services or sell products to children. PhuketHotDeals.com does not request or knowingly collect personally identifiable contact information from anyone under the age of 13.

Information Sharing and Disclosure
Protecting personally identifiable information about merchants and consumers is an important part of our business. We shall not share and disclose such information to any third party

It is important for you to protect against unauthorized access to your Login ID/password and to your computer. Be sure to sign off when finished using a shared computer and otherwise protect the password used to access the PhuketHotDeals.com services

Account Information and Preferences
PhuketHotDeals.com gives you the ability to edit your PhuketHotDeals.com Account Information and preferences at any time, including whether you want PhuketHotDeals.com to contact you about specials and new products, by using the Settings option in your Merchant Menu (see the PhuketHotDeals.com Merchant Menu User Guide for more details), or by emailing us at info@phukethotdeals.com

Notice for European Users
PhuketHotDeals.com 's server is located in the United States under GoDaddy.com. Any information that you provide to PhuketHotDeals.com.com will be transferred out of the EU to the United States. By providing personal information to us, you are consenting to its storage and use as described herein.

Changes to this Privacy Policy
PhuketHotDeals.com reserves the right to modify or amend this Privacy Policy at any time and for any reason. If there are material changes to this statement or in how PhuketHotDeals.com will use personally identifiable information, PhuketHotDeals.com will post notice on the PhuketHotDeals.com homepage at https://www.phukethotdeals.com prior to implementing the change. The amended Terms shall automatically become effective immediately after they are posted. Your continued use of the site or PhuketHotDeals.com services after the posting of the amended Terms on the Site constitutes your affirmative: (a) acknowledgement of the terms and its modifications; and (b) agreement to abide and be bound by the terms, as amended. If you have additional questions about this Policy, please contact us at info@phukethotdeals.com


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